Need to file a claim?

To track your car insurance claim, enter your claim number and the car owner ID on the damaged vehicle registration card (Istimara). Our system will provide real-time updates on the status of your claim.
For other types of insurance policies, please contact our call center at 8 000 742 or chat with us on WhatsApp at 50000 742.

Currently, our website allows you to track only car insurance claims online. To do so, you’ll need the claim number and the vehicle owner’s ID from the registration card.
For other policies, please reach out to us via WhatsApp at 50000 742 or by calling 8000 742.

To track your car insurance claim, you’ll need:
Your claim number
The damaged vehicle owner ID (as listed on the vehicle registration card)
Ensure the details you enter are accurate, so you receive the latest updates.
For other policies, please reach out to us via WhatsApp at 50000 742 or by calling 8000 742.

It depends on the situation. If your baggage is lost or damaged, if you lose your passport or a traveling document, or if you need to cancel your trip, you should report these issues right away. For medical expenses, file a claim within 48 hours if you're admitted for treatment outside Qatar. If you have an emergency requiring inpatient hospital treatment, contact the 24/7 call center at +9714 382 3700 or +9714 317 8500.
You should file a claim for car insurance immediately after an accident or if your vehicle is damaged. Make sure to collect all necessary details, such as the road accident report and photos of the damage.

You can get your police report via MOI portal (https://portal.moi.gov.qa/wps/portal/MOIInternet/services/inquiries) in case of minor accidents or by calling 999 in case of significant damages or injuries.

No, we don’t provide race track insurance.

You can ask about QIC’s claims services at all our branches in Qatar, including our Head Office in West Bay (Doha) and other branches in Villaggio Mall, Landmark Mall, City Center Mall, Barwa Commercial Avenue, Ezdan Mall in Al Wakrah, Lulu Hypermarket in Al Gharafa, Lulu Al Messila, and Al Khor.